Classic Trak-It FAQ's
Questions:
2) Does Trak-it program enable me to keep track of the distribution of commissions to agents?

3) Will the trial program expire at some point in time? Does it limit the number of entries?

4) Could your software be expanded (by myself) to accommodate all of the lending and mortgage processing tasks?
5) What is cost of up-grades to latest version of your software?

6) We have more than 18 forms needed for each property transaction that need to be tracked. Is there a way to have more than 18? Also, can document or disclosure status reports be E-Mailed to my agents?

 

7) I downloaded your trial version of Classic Trak-It and am trying to complete a transaction from start to finish and print out reports. Can I do this with the trial version?
8) We run a network here and would like several users to access the same data files. The program itself could be launched either from each workstation or run off the server, as needs dictate. Any issues with this configuration?
9) Two users routinely VPN into the office network from remote computers. We would prefer to run the program itself off the remote workstation and access only the data files through the VPN. Are there any issues with this?
10) Can I use OutLook Express with your software?
11) Can I use your software for my updesk or front desk, agents and transactions?
12) Is there contact management available for buyers and sellers?
13) Is there traning available?
14) Is there tech support available if I buy your software?

Back To Question 1) You have 2 options to choose from.

1) You can use PCAnywhere from your home computer to run Classic Trak-It at your office. Your office computer needs to be running at the time. Or, you can use VNC Virtual Private Network in much the same way.

2) You the licensed user can install Classic Trak-It on 2 computers and transfer data from one to the other. This is not the same as a 2 user network version


Back To Question 2)

  • YES and Team commission disbursement for listing and buyers side.
  • Classic Trak-It includes unlimited user definded commission plans.
  • All commission are calculated automatically for each propety.
  • Commission disbursement for sellers listing agent and buyers agent.
  • Office net commission is included in listing, pending and closed sales reports.
  • Listings: Production reports by date or range of dates for listing sellers agent.
  • Pending and closed sales: Production reports by date or range of dates for buyers agent.
  • Reporting is not available for outside buyers agent sales.

Back To Question 3)

  • The trial version will expire in 21 days. It is a full function software program.

Back To Question 4)

  • There is no reason why you could not change all of the disclosure document names to be compatible with any and all required lending documents for a prospective borrower.
  • Classic Trak-It was designed to have all information regarding a property, buyer or seller at your finger tips and be user friendly software.
  • You can also use our 'Prospecting' Seller or Buyer database for client names and follow up contact management

Back To Question 5)

  • Upgrades to Classic Trak-it are free including postage for one year from date of purchase.
  • After one year as a licensed user your cost is $39.95. We have a 1 year subscription that includes all upgrades and 4 hours of training or support if needed

Back To Question 6)

  • There are 6 unlimited user definable documents, disclosures or task names for each property.
  • You could have 1 list for listing, 1 for pending sales, 1 for REO sales, 1 for short sales, 1 for VA sales and 1 for financing. Or, what ever you need for your real estate business.
  • You can preview or print all documents or disclosures that are due in your
    file for a property by a date or range of dates for a selected property or all properties.
  • E-mail disclosures, documents or task reports to anyone using Microsoft Office OutLook for a selected property to anyone. You can use any e-mail provider.

Back To Question 7)

  • The trial version is full functioning and you can add as many properties or information you want. You are however limited to 21 days with the trial version. You can purchase the trial version, activate it and save all of your data.

Back To Question 8)

  • There are no issues with this configuration at all.
  • You could install the workstation software on any number of computers.
  • If it is a 5 user network version then only 5 users could run the program at the same time.
  • You can also use VPN Virtual Private Network or PCAnywhere.
  • Classic Trak-It ships with a very sophisticated security system.
    Example: If you logon to Classic Trak-It with and ID of TXSOFT and a Password of PASSWORD in uppercase you will notice the following.
    The quest user can only look at the following:
    1) Guest can view but not edit property information.
    2) Guest CAN NOT view 'Manager Notes'.
    3) Guest can send property information to another outside agent via e-mail.
    4) There are more, but this gives you the general idea.

Back To Question 9)

  • There are no issues with this configuration at all. You can use terminal services, PCAnywhere, GoToMyPc, REALVNC or several other programs.
  • Each user would need their own ID and PASSWORD, but should not have administrator rights.

Back To Question 10)

  • OutLook Express is not a COM object and can not be interfaced with Classic Trak-It.
  • Microsoft Office OutLook and Microsoft Office Word ship with Microsoft Office.
  • All E-Mail and word documents are interfaced with our software using Microsoft Office.

Back To Question 11)

  • Classic Trak-It was designed to be a total real estate office solution.
  • a) Your own detailed database for each property from listing to closing including production reporting for listings, pendings and closed sales.
  • b) Prospecting contact management for buyers and sellers. Each agent/user has their own prospect buyer or seller client list and can not be viewed by other agents.
  • c) Transaction management for each property.
  • d) Commission disbursement and unlimited user defined commission plans for a real estate broker or office manager.

Back To Question 12)

  • Contact management for prospecting Buyer and Seller is included.

Back To Question 13)

  • One hour of free training is provided at time of installation

Back To Question 14)

  • Tech support is free via E-Mail 24/7.
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